Bengaluru's first AI civic platform

Report civic issues.
Make BBMP accountable.

Capture a photo. AI verifies, classifies, drafts a formal legal letter, and routes to the right BBMP officer — in 30 seconds. Every report becomes a public record on the Bengaluru civic map.

File a Report →📍 Explore the Map →
✓ Claude Vision verified·✓ BBMP Act citations·✓ 225 wards covered
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THE PROCESS

Three steps. Thirty seconds.

01

Capture the Issue

Point your camera at the pothole, garbage pile, or broken infrastructure. GPS auto-detects your ward and zone.

capture="environment"
02

Claude Validates

Claude Vision checks authenticity, classifies the issue type, detects private property, and assigns a triage level — all in one API call.

claude-haiku-4-5
03

Legal Letter Generated

A formal grievance email citing BBMP Act 1976 is drafted to your ward officer. Copy, paste, send. BBMP has a legal obligation to respond.

BBMP Act 1976 §58
AI VERIFICATION

Every report is verified before it reaches BBMP.

Invalid, fake, or private property submissions are rejected automatically. Officers only receive verified reports.

❌ Rejected
Screenshot detected
screenshot
Please submit a direct photo of the issue, not a photo of a screen.

No API credits used for invalid submissions

✅ Verified
Real outdoor photo
PotholeHigh SeverityURGENT L1
HSR Layout, Bengaluru
HSR Layout Ward · Bommanahalli Zone
AI Confidence94%

WARD ACCOUNTABILITY

Every report on the map. Forever.

Officers see their ward's accountability score update in real time. So does everyone else. Reports stay public until BBMP responds or escalates.

HEALTH SCORE
61
HSR Layout Ward · Bommanahalli Zone
  • 2 Urgent open
  • 5 Medium open
  • 8 Resolved this week
  • ⚠️ 1 Escalated past SLA
Explore the full map →
THE OUTPUT

Claude drafts the legal letter.
You just hit send.

Formal. Factual. Statutory references included. No emotional language. Just legal obligation.

New Message
TO:Ward Officer, HSR Layout <hsrlayout.ward@bbmp.gov.in>
CC:grievance@bbmp.gov.in
SUBJECT:[Report NMR-20260421-A7F3] URGENT: Pothole at HSR Layout — Action Required
ವರದಿ NMR-20260421-A7F3: HSR Layoutದಲ್ಲಿ Pothole — ತಕ್ಷಣ ಕ್ರಮ ಅಗತ್ಯ
NMR-20260421-A7F3
⚖️ Cites BBMP Act 1976📍 GPS coordinates🔁 RTI escalation path
URGENCY CLASSIFICATION

AI assigns urgency. Officers know what to fix first.

Level 1
48h
Response Required
  • Potholes — high severity
  • Road encroachments
  • 10+ cluster reports
  • Safety hazards
BBMP Act 1976 §58
Level 2
7 days
Response Required
  • Garbage accumulation
  • Broken streetlights
  • 3–9 cluster reports
  • Medium severity issues
Solid Waste Rules 2016
Level 3
30 days
Maintenance Schedule
  • Minor repairs
  • Low severity issues
  • Isolated incidents
  • Routine maintenance
Standard BBMP SLA
PILOT COVERAGE

5 BBMP wards. 198 coming.

NammuruAI launched with 5 pilot wards covering central and south Bengaluru. Full ward coverage post-launch.

Outside these wards? Reports are routed to BBMP Central Grievance Cell.
More cities coming →
0
Wards Monitored
0
Triage Levels
48h
L1 Response SLA
0
Claude API Call Per Report

Built for Bengaluru. Designed for every Indian city.

NammuruAI is open to city contributions. The ward resolver, triage engine, and email draft system are all city-configurable. Add your city's ward data and statutory references — the AI pipeline works everywhere.

Add Your City

Mumbai · Delhi · Chennai · Hyderabad · Pune and beyond. Each city needs ward data + officer emails + statutory references.

View Contribution Guide →

Request Coverage

Not in Bengaluru? Submit a city request. We prioritize cities with the most requests.

Request Your City →

See a civic issue?
Or curious about your ward?

File a report in 30 seconds. Or browse the live map to see what's happening across Bengaluru.

File a Report →📍 Browse Live Map →
🔒 No data sold·⚡ Powered by Claude·🏛️ Formal legal letters